Bakewell Dentist

Dental Emergencies

Policies

The safety and well-being of all our patients is extremely important to us.  We aim to deliver high quality dental treatment in a safe environment and take our clinical and legal obligations to our patients very seriously.  Here are some examples of the systems we have in place to protect our patients.

Consent

We will only proceed with planned treatment after a patient has given informed consent.  A written estimate will be available for all courses of treatment and patients will be advised immediately should there be a need to change the original treatment plan.

Examination

Our dental examination for both new and regular patients comprises of 3 key parts:

  1. Examination of the oral soft tissues and screening for oral cancer
  2. Examination of the gums and the monitoring of gum condition
  3. Examination of the teeth

In order to ensure that any treatment is done safely, all patients are required to complete a medical history form and this is checked and updated at every subsequent appointment.

Radiographs (x-rays)

We only take radiographs when they are clinically justified and we take steps to ensure that every radiograph is as accurate as possible to reduce the need to repeat a radiograph.  All our dentists undertake regular radiography training and we follow regulations set out by IRMER. 

Cross infection control

We fully comply with the new Health Technical Memorandum HTM 01-05 and meet the criteria for best practice – the “gold standard” for cross infection control.

Care Quality Commission (CQC)

We are registered and comply with CQC – the independent regulator of health and social care in England.

General Dental Council registration

All our dentists and dental hygienists are registered with the General Dental Council (GDC).  All members of our nursing team are also either fully registered as Dental Care Professionals or are undertaking a recognised training qualification in dental nursing as required by the GDC.  

British Dental Association Good Practice Award

In recognition of our high standard of care we have been awarded the prestigious BDA Good Practice Award.  

Patient surveys

We carry out regular patient surveys to enable us to improve the running of the practice and the way we deliver patient care. 
» View the results of our latest patient survey

First aid

All members of staff are required to participate in regular CPR (cardiopulmonary resuscitation) training and also in the management of medical emergencies.  In addition, Anne Askew, Tara White and Mandy Heathcote are named as first-aiders for the dental practice.

Complaints

In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service.  When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.

» Please click here to see our NHS complaints procedure

» Please click here to our Dental Complaints Service for private treatment