Practice re-opening news

Following advice received from the Chief Dental Officer on Friday 29th May, we are delighted to hear that dental practices will be allowed to re-open on 8th June 2020.

We will schedule a carefully planned, phased resumption of service to account for social distancing measures and the delivery of safe care to ensure we protect our patients and staff.

Our first priority will be the management and care of patients that have suffered urgent dental problems during the lockdown period. We have a comprehensive list of all patients that have contacted us seeking urgent care and advice and we will contact those patients in due course.

This means that for the next few weeks, routine appointments that were already pre-booked will unfortunately need to be cancelled and we are grateful for your understanding and patience with this matter.  Spaces have been held in our appointment book over the next few months to minimise the amount of time that patients will have to wait for a new appointment and we will be in touch with patients whose appointments need to be re-arranged.  At this moment in time, we would kindly request that patients don’t contact the practice to arrange a routine appointment.

For anyone experiencing a dental emergency, please contact the practice on (01629) 812991 as normal.  One of our dentists will be available for remote triage and advice and will assess whether you require an emergency appointment.

During the initial period of re-opening, please be aware that there will be a change to our regular opening times which will be as follows –

• Monday-Friday: 9am – 5.30pm  (closed for lunch between 1pm-2pm)

Many thanks for your co-operation during this very difficult time and we look forward to being able to care for our patients in our practice again.