you will not need to attend the reception desk.\u00a0\u00a0<\/strong><\/p>\n\u25ca\u00a0 Floor markers are present inside the practice to aid with social distancing and the chairs in the waiting room have been positioned 2m apart.<\/p>\n
\u25ca\u00a0 To help with cross-infection control, all the literature and policies in the waiting room have been temporarily removed – if you require any leaflets or copies of our policies then please see our receptionist after your appointment who will be more than happy to help.<\/p>\n
\u25ca For the foreseeable future our clinicians will not be collecting patients in person and instead will be calling them to the surgeries via the big screen in the waiting area.<\/p>\n
\u25ca\u00a0 When you are called into our surgeries, you will find that our clinicians will already be dressed in the appropriate PPE including masks and face shields and they will remain like this for the duration of your appointment.\u00a0 You may also notice some of our non-clinical staff are also wearing PPE.\u00a0 We appreciate that this can sometimes be very daunting and seem impersonal but we hope you understand why this is necessary during these times.\u00a0 Some of the procedures we carry out generate aerosols (fine particles in the air) which means that we have to wear enhanced PPE and this looks different to what you will have seen us wear before.\u00a0 This may be a little bit scary at first for young children so it would perhaps be a good idea just to pre-warn them about this.<\/p>\n
\u25ca\u00a0 Before commencing any treatment, your dentist will present you with a treatment plan on an ipad and will ask if you would like a copy sending to you by e-mail.<\/p>\n
\u25ca\u00a0 Upon leaving the surgery, please immediately disinfect your hands at one of our hand hygiene stations.\u00a0 An additional station will be positioned on the first floor landing.<\/p>\n
\u25ca\u00a0 After your appointment we would be most grateful if you would visit our reception desk before your departure where our receptionist will assist you with your invoice and book any further appointments.\u00a0 We would politely request that wherever possible any payments are made by card (preferably contactless) or Apple Pay.\u00a0\u00a0<\/strong><\/p>\n\u25ca\u00a0 Our triage nurse will then be available to assist you with your exit from the practice.<\/p>\n
<\/p>\n
Once again we would like to express our sincere thanks for all your understanding and assistance with these new protocols and we look forward to welcoming you back to the practice!<\/strong><\/p>\n <\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
This information is intended for patients who have a forthcoming dental appointment.\u00a0 Further information about appointments and the re-opening of the practice can be found here. Throughout the current coronavirus pandemic our first priority has been the safety and well-being of our patients and staff and this continues to be the case.\u00a0 Consequently, we […]<\/p>\n","protected":false},"author":4,"featured_media":450,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[37],"tags":[],"yoast_head":"\n
Important information for patients with an appointment (updated 31\/12\/20) - Diamond Court Dental Practice<\/title>\n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n\t \n\t \n\t \n