Coronavirus (COVID-19) – update 25/3/20

Following the advice issued by the Chief Dental Officer for England on 25th March 2020 regarding the coronavirus pandemic, we have taken the measure of closing the Practice to all routine, non urgent dental care. We are currently in the process of contacting all affected patients to reschedule their dental appointments.

The Practice will continue to operate a remote urgent care service during normal working hours in the form of telephone triage which patients can use for advice regarding dental emergencies, including the prescription of antibiotics where appropriate.  This can be accessed through our normal phone number on (01629) 812991.

If a patient is found to require additional urgent dental treatment they will be referred to a Local Urgent Dental Care Clinic where treatment will be provided with specialist protective equipment to reduce the risk of potential transmission of the coronavirus.

Please be aware that the Practice is required by law to pass on the personal details of all patients who undertake telephone triage to NHS England.  The details that are sent include a patients name, address and date of birth.

Patients requiring out of hours advice should contact the Practice as normal on the number given above and follow the instructions on the answerphone.

We appreciate all your help and understanding during these extremely difficult times.  The safety and well-being of our staff, patients and the wider community is always our number one priority and we hope that all patients understand why these measures have been put into place.

We will keep everyone updated regarding any changes to this policy and we look forward to welcoming all our patients back to the Practice as soon as it is practically possible.  In the meantime, we would urge everyone to adhere to the current advice – STAY SAFE AND STAY AT HOME.

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