Practice News

Patient Survey 2019

We would like to extend a big thank-you to all patients who took part in this years Patient Satisfaction survey.

 

The results of the survey can be found here.

Christmas opening hours

We would like to take this opportunity to wish all our patients a Happy Christmas and New Year!

Below are our modified opening hours during the festive period –

  • Monday 24th December: 9am – 4pm
  • Christmas Day – CLOSED
  • Boxing Day – CLOSED
  • Thursday 27th December: 9am – 4pm
  • Friday 28th December: 9am – 5pm
  • Saturday 29th December – CLOSED
  • Sunday 30th December – CLOSED
  • Monday 31st December: 9am – 4pm
  • Tuesday 1st January – CLOSED
  • Wednesday 2nd January: NORMAL WORKING HOURS (9am – 5.30pm)

Private and Denplan patients who require out-of-hours emergency treatment or advice should contact the Practice and listen to the instructions on our answerphone.

An out-of-hours emergency service is held at Scarsdale, Chesterfield, for NHS patients – please contact the Practice on our normal phone number and details can obtained from our answerphone message.

Patient Survey 2018

A big thank-you to all patients who recently completed our annual practice survey.

The results of the survey can be found here – Patient survey 2018

GDPR

The General Data Protection Regulation (GDPR), which comes into effect on 25th May 2018, introduces the need for organisations to be more accountable in the way that they collect, use, store and dispose of personal information. It also gives individuals more control over their personal information.

At Diamond Court Dental Practice, we take our data privacy responsibilities extremely seriously.  For more details please see Privacy policy.

Summer 2017 Newsletter

A copy of our latest newsletter can be found here

Patient Survey

At Diamond Court Dental Practice we constantly strive to improve the service that we provide to our patients. We strongly value all forms of feedback and would be most grateful if you would spare just a few minutes to participate in our annual patient survey.

The results of the survey are completely anonymous and, in previous years, the survey has led to significant changes to the practice and the way in which it is run. This has included the implementation of daily emergency appointments, the installation of automatic doors in our main entrance and cosmetic improvements to the surgeries and waiting room.

Please also find a comments box at the end of the survey which gives you the opportunity to make any additional suggestions or comments about the practice or to expand on any of your answers.

If you have any questions about the survey, please don’t hesitate to contact us at [email protected] or call (01629) 812991.

The survey can be accessed through the following link.  Thank-you very much for your help – it is greatly appreciated!

https://docs.google.com/forms/d/e/1FAIpQLSfjAWKrjuVmO0_NaFgVNJkRsjkuhF3dVhjoL41trf7FE62AtA/viewform?usp=sf_link

 

New Dentist – Carole Parker

We are very pleased to announce that Carole Parker will be joining our team of Dentists from September 2017.

Carole qualified as a dentist from Leeds University in 1983 and has worked in General Practice in the local area ever since, mainly as a practice owner.

Carole is currently studying for an MSc in Advanced General Dental Practice to help with her continued professional development and is passionate about providing high quality, modern, aesthetic dentistry using contemporary techniques and materials in a caring, considerate manner.

Carole is married with two grown up boys and lives in Bamford.  In her spare time she enjoys cycling in the beautiful Peak District.

If you would like to register as a patient with Carole then please contact the Practice on (01629) 812991 and one of our Receptionists will be more than happy to assist you with this.

Patient survey 2016

A big thank-you to all patients who recently completed our annual practice survey.

The results of the survey can be found here – Patient Survey 2016

Staff changes

The end of 2016 has seen a number of staff changes at Diamond Court Dental Practice. Our longstanding and much loved receptionist Trudi Chandler retired after a staggering 50 years of service at the Practice.  In addition, Reiner Koschitzke, who has worked with us for the last 8 years as our Dental Implantologist, has also recently left to take up an exciting position at a new dental clinic in Dubai. We would like to take this opportunity to thank both Trudi and Reiner for all their commitment and tireless dedication and we are sure patients would like to join us in wishing them the very best for the future.

We are hoping to appoint a new Dental Implantologist in the near future so that we can continue to offer Dental Implants at the Practice.

Furthermore, we have also made several new additions to our dental team. Natalie Tomlinson and Suzie Cooper have joined us as our new Trainee Dental Nurses, Toyia Hughes (Dental Nurse) has rejoined us after living in Scotland for the last few years and Sarah Hattersley is our new receptionist.

Staff training and meetings 2017

To help maintain our high standards of care we undertake regular staff meetings and training sessions.  This means on some occasions the practice will be closed for a very short period of time during normal working hours.

The dates for our training sessions and meetings during 2017 are as follows:

– 12th January: 2pm – 3pm

– 23rd January: 2pm – 3pm

– 6th February: 2pm – 3pm

– 20th February: 2pm – 4pm

– 9th March: 2pm – 3pm

– 13th March: 9am – 10am

– 13th April: 2pm – 3pm

– 27th April: 11am – 1pm

– 8th May: 9am – 10am

– 22nd May: 2pm – 3pm

– 8th June: 2pm – 3pm

– 19th June: 2pm – 4pm

– 10th July: 2pm – 3pm

– 24th July: 2pm – 3pm

– 10th August: 2pm – 3pm

– 24th August: 2pm – 3pm

– 11th September: 2pm – 3pm

– 25th September: 2pm – 3pm

– 12th October: 2pm – 3pm

– 23rd October: 2pm – 3pm

– 9th November: 2pm – 3pm

– 20th November: 2pm – 3pm

– 7th December: 2pm – 3pm

– 18th December; 2pm – 3pm

We would like to apologise for any inconvenience this may cause.