Practice News

Following the advice issued by the Chief Dental Officer for England on 25th March 2020 regarding the coronavirus pandemic, we have taken the measure of closing the Practice to all routine, non urgent dental care. We are currently in the process of contacting all affected patients to reschedule their dental appointments.

The Practice will continue to operate a remote urgent care service during normal working hours in the form of telephone triage which patients can use for advice regarding dental emergencies, including the prescription of antibiotics where appropriate.  This can be accessed through our normal phone number on (01629) 812991.

If a patient is found to require additional urgent dental treatment they will be referred to a Local Urgent Dental Care Clinic where treatment will be provided with specialist protective equipment to reduce the risk of potential transmission of the coronavirus.

Please be aware that the Practice is required by law to pass on the personal details of all patients who undertake telephone triage to NHS England.  The details that are sent include a patients name, address and date of birth.

Patients requiring out of hours advice should contact the Practice as normal on the number given above and follow the instructions on the answerphone.

We appreciate all your help and understanding during these extremely difficult times.  The safety and well-being of our staff, patients and the wider community is always our number one priority and we hope that all patients understand why these measures have been put into place.

We will keep everyone updated regarding any changes to this policy and we look forward to welcoming all our patients back to the Practice as soon as it is practically possible.  In the meantime, we would urge everyone to adhere to the current advice – STAY SAFE AND STAY AT HOME.

We would like to take this opportunity to wish all our patients a Happy Christmas and New Year!

Below are our modified opening hours during the festive period –

• Monday 23rd December: NORMAL WORKING HOURS (9am – 5.30pm)
• Tuesday 24th December: 9am – 4pm
• Christmas Day – CLOSED
• Boxing Day – CLOSED
• Friday 27th December: 9am – 4pm
• Saturday 28th December – CLOSED
• Sunday 29th December – CLOSED
• Monday 30th December: 9am – 4pm
• Tuesday 31st December: 9am – 4pm
• Wednesday 1st January – CLOSED
• Thursday 2nd January: NORMAL WORKING HOURS (8.15am – 4pm)
• Friday 3rd January: NORMAL WORKING HOURS (8.30am – 5pm)

Private and Denplan patients who require out-of-hours emergency treatment or advice should contact the Practice and listen to the instructions on our answerphone.

An out-of-hours emergency service is held at Scarsdale, Chesterfield, for NHS patients – please contact the Practice on our normal phone number and details can obtained from our answerphone message.

We would like to extend a big thank-you to all patients who took part in this years Patient Satisfaction survey.

The results of the survey can be found here.

We would like to take this opportunity to wish all our patients a Happy Christmas and New Year!

Below are our modified opening hours during the festive period –

• Monday 24th December: 9am – 4pm
• Christmas Day – CLOSED
• Boxing Day – CLOSED
• Thursday 27th December: 9am – 4pm
• Friday 28th December: 9am – 5pm
• Saturday 29th December – CLOSED
• Sunday 30th December – CLOSED
• Monday 31st December: 9am – 4pm
• Tuesday 1st January – CLOSED
• Wednesday 2nd January: NORMAL WORKING HOURS (9am – 5.30pm)

Private and Denplan patients who require out-of-hours emergency treatment or advice should contact the Practice and listen to the instructions on our answerphone.

An out-of-hours emergency service is held at Scarsdale, Chesterfield, for NHS patients – please contact the Practice on our normal phone number and details can obtained from our answerphone message.

A big thank-you to all patients who recently completed our annual practice survey.

The results of the survey can be found here – Patient survey 2018

The General Data Protection Regulation (GDPR), which comes into effect on 25th May 2018, introduces the need for organisations to be more accountable in the way that they collect, use, store and dispose of personal information. It also gives individuals more control over their personal information.

At Diamond Court Dental Practice, we take our data privacy responsibilities extremely seriously.  For more details please see Privacy policy.

A copy of our latest newsletter can be found here

At Diamond Court Dental Practice we constantly strive to improve the service that we provide to our patients. We strongly value all forms of feedback and would be most grateful if you would spare just a few minutes to participate in our annual patient survey.

The results of the survey are completely anonymous and, in previous years, the survey has led to significant changes to the practice and the way in which it is run. This has included the implementation of daily emergency appointments, the installation of automatic doors in our main entrance and cosmetic improvements to the surgeries and waiting room.

Please also find a comments box at the end of the survey which gives you the opportunity to make any additional suggestions or comments about the practice or to expand on any of your answers.

If you have any questions about the survey, please don’t hesitate to contact us at [email protected] or call (01629) 812991.

The survey can be accessed through the following link.  Thank-you very much for your help – it is greatly appreciated!

https://docs.google.com/forms/d/e/1FAIpQLSfjAWKrjuVmO0_NaFgVNJkRsjkuhF3dVhjoL41trf7FE62AtA/viewform?usp=sf_link

We are very pleased to announce that Carole Parker will be joining our team of Dentists from September 2017.

Carole qualified as a dentist from Leeds University in 1983 and has worked in General Practice in the local area ever since, mainly as a practice owner.

Carole is currently studying for an MSc in Advanced General Dental Practice to help with her continued professional development and is passionate about providing high quality, modern, aesthetic dentistry using contemporary techniques and materials in a caring, considerate manner.